Privacy Policy
Effective date: October 28, 2026
This Privacy Policy explains how Heartbeat Christian Television (“HCTV,” “we,” “us,” or “our”) handles information in connection with HeartbeatChristianTelevision.com, the HCTV Roku application, and the Heartbeat Christian TV application for Amazon Fire TV (together, the “Services”).
Information we collect
When you visit our website or stream programming, HCTV and the providers that operate the Services may receive technical information such as your IP address, approximate location inferred from that address, browser or device type, operating system, referring pages, pages visited, viewing activity, playback errors, and access times. The information available depends on your device, settings, and the services used.
We receive information you voluntarily send us, including your name, email address, telephone number, mailing address, messages, and programmer application details. Applications may include ministry or organization information, a personal testimony and faith statement, program links, and content-rights information. Please submit only information needed for your inquiry or application and avoid unnecessary sensitive personal information.
How information is used and shared
We use information to deliver programming, respond to requests, review programmer applications, communicate with applicants, understand usage, improve playback and website performance, and protect the Services against misuse. Information may be processed by hosting, analytics, video delivery, email, and other providers supporting these activities. We may also disclose information when required by law or reasonably necessary to protect rights, safety, or the security of the Services.
Cookies and analytics
The website uses cookies and similar technologies for functionality, security, and analytics. We use Microsoft Clarity to understand how visitors interact with the website through usage metrics, heatmaps, and session replays. Clarity may collect interaction, device, and browsing data using cookies and similar technologies; Microsoft may process this information under its own privacy practices. Learn more in the Microsoft Privacy Statement.
You can manage or delete cookies through your browser and use any privacy choices offered by the relevant provider. Blocking cookies may affect some features. Roku privacy and advertising settings are managed separately on your Roku device or account.
Roku, video hosting, and other third-party services
Our Services rely on third-party platforms, including Roku for app distribution and Streamable for hosted video where used. Loading an embedded player or streaming a video connects your device to the video provider, which may receive your IP address, device information, and playback activity. Roku may separately collect device, account, and viewing information under its own policies. Information collected independently by these providers is governed by their policies, and HCTV does not control those practices.
Review the Roku Privacy Policy and Streamable Privacy Policy. Links to other sites are subject to those sites’ privacy policies.
Heartbeat Christian TV on Amazon Fire TV
The Fire TV application retrieves HCTV’s public program catalog, artwork and video streams over the internet. Hosting and video delivery providers may receive technical request information, such as your IP address, device or software information and access times, when delivering these services.
The native Fire TV application does not require an account and does not request access to your contacts, camera, microphone, precise location or advertising identifier. It stores program resume positions and cached artwork locally on your device. You can remove this local information by clearing the application’s data or uninstalling it. The native application does not include the website’s Microsoft Clarity scripts or a separate advertising or analytics SDK.
Amazon may separately process account, device, distribution and usage information under its own privacy practices. Information handled independently by Amazon or video delivery providers is governed by their policies. Review Amazon’s Privacy Notice and the privacy policies of the video providers used. Manage applicable platform choices through your Amazon account or device settings. For privacy questions or requests to HCTV, contact programming@heartbeatchristiantelevision.com.
Data security and retention
We use reasonable safeguards designed to protect information, but no internet transmission or storage system is completely secure. We retain information as reasonably needed for the purposes described here, including responding to requests, managing programming relationships, security, and applicable legal obligations. Providers may have their own retention practices.
Children’s privacy
HCTV offers programming for a general and family audience. Our contact and programmer application features are intended for adults; children under 13 should not submit personal information. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to HCTV, contact us so we can investigate and take appropriate steps, including deletion where applicable. Parents and guardians should supervise children’s use of connected devices and review third-party platform privacy settings.
Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information you provided, or to ask about privacy rights available under applicable law. We may need to verify your identity and may retain information where legally permitted or required. Requests concerning information held independently by Roku, Amazon, Microsoft, or video providers should also be directed to those providers.
Changes to this policy
We may update this policy as our Services or practices change. Updates will appear on this page with a revised effective date. Any notice or consent required by applicable law will be handled as required.
Contact us
Heartbeat Christian Television (HCTV), an outreach of Heartbeat Christian News
Email: programming@heartbeatchristiantelevision.com
Website: HeartbeatChristianTelevision.com